Frequently asked questions

Photo booth hired at a restaurant

What Are the Space And Power Requirements Of The Photo Booth?


We make use of an open-air setup so the space required to set up the photo booth is 0,5x0,5m. The power outlet should be at least within 3 meters of the photo booth.


How Many Prints Come Out?


For each photo booth session, two prints are printed out, however, the sessions are unlimited and you can take as many photos as you want.



Is Your Photo Booth Easy To Use?


Yes, our photo booth is very easy to use. When you walk in front of the booth you’ll see yourself on the touchscreen monitor. You’ll see will see an instruction on the screen that reads, 'Touch to Start'. Once your photo session begins, a countdown timer will appear on the screen, letting you know when to strike your pose and say cheese! The booth will take a series photos(usually 3)with roughly 3-5 seconds between each photo. 


After your photo booth session has concluded a prompt will appear on the screen asking for your email address or phone number. Digital copies of your photos are delivered immediately, provided there’s available Wi-Fi at the venue. Last but not least, exit the booth and collect your printed photos! Since we allow unlimited use, your guests can repeat that process as many times as they would like during your event.



Does WonderBooth Offer Social Media Integration?


Yes! Guests can upload their photos directly to Facebook or Twitter in real-time. They can also email themselves a digital copy of the photo from the touch screen, Alternatively, a QR code will appear on the photo booth screen, after scanning the code with their cellphones, the image will be available for download.



What Is The "Open-Air" Photo Booth Setup?



The open-air photo booth design allows guests to see all the smiles and laughter taking place during your photo session and will definitely entice people to join. Our main camera and printer unit sits in front of a 2,2m wide backdrop. There are about 2-3 meters between the camera and backdrop, allowing plenty of space for large group shots. 


Our standard backdrop colors are white or black, however, with a small price increase of R900 you’re able to add a Green Screen backdrop which will allow your guests to change their backgrounds with pre-selected images in real-time. The open-air setup is perfect for green screen, red carpet events, or just showing off all the craziness that takes place while people are using the booth.



What Makes Wonder Booth So Special?


We strive to offer the best photo booth experience possible while providing the most competitive pricing options. When you call us, we answer every time. Our clients love us because we’re always available, whether it’s over the phone or via email or text message, if you need to get in touch with us we’re here for you. 


The photo quality that our booths produce is first in their class. Check out our sample photos on our website. From our hilarious and exciting props to our feature-packed photo booth and super friendly attendants, Wonder Booth will make your event one that’s talked about for years to come.



How Far Does Wonder Booth Travel And Is There A Travel Fee?


There are no restrictions as to how far we can travel, a standard R8/km rate applies however from our head office in Parktown to your venue.



What is your Cancellation/rescheduling policy around covid-19?


In the event that your wedding/party gets postponed due to unforeseen lockdown regulation changes(specifically an immediate alert level change), you(the client) reserve the right to reschedule your event free from any penalties.


A cancellation will however result in the forfeiting of 50%, or 100% of your deposit to cover the costs related to planning your event(e.g purchase of media and other supplies), as well as loses due to rejecting other events that were due to happen at the same time as your event.


Any cancellation 3 weeks prior to your event will result in a 50% forfeit of your deposit. Any cancellation less than 3 weeks prior to your event will result in a 100% forfeit of your deposit. In the event that you have made a full payment, you are entitled to a full refund of the remaining 50% of your payment.


Will There Be A Photo Booth Attendant On Duty During My Event?


Most definitely, every photo booth hire package comes with a member of staff. Our professional staff are extremely personable and make sure your guests are more than happy with their experience. 


We’ll arrive 45-60 minutes before your start time to begin setting up the photo booth. We stay near to the booth throughout your entire event, assisting guests with printing, emailing, and scrapbooking. We’re there to make sure everyone has an amazing time!



What Sort Of Photobooth Props Does WonderBooth Provide?

All of our packages include a collection of hand-selected photo booth props. Funny signs, cute picture frames, mustaches, super large flowers, oversized sunglasses, cool hats, and sexy masks to name a few. 


We’re always on the search for the best props and change our selection often. If you’re planning a themed party we’ll do our best to accommodate specific prop requests.



What Is A Custom Print Template?

Your event is one of a kind, your print design should be as well. Let us know what colors, font type, and text to us and we’ll get to work creating the perfect layout for you. If you want to use your own logo or picture on the print please email the image file to smile@wonderbooth.co.za.



What Size Are The Prints?

We offer a traditional 2×6 photo strip or a larger and much nicer 4×6 print at an additional cost of R300 an hour.



Can I Take Black And White Photos?

Yes! We can enable black and white or other filters upon request.



How Do I Reserve My Photo Booth? What Is Required For Me To Make A Reservation?

Call/WhatsApp +27625912162 or complete our contact form to check availability. We require a 50% deposit to officially reserve your booth. The balance is due at least 3 days prior to your event and can be paid by card or EFT. 


We understand changes in scheduling can occur. If you need to postpone your event to a later date, we’ll apply all payments to your new date for no additional charge.



When Do I Receive The Digital Copies From My Event? Where Can Guests Access The Photos From My Event?

The photos are uploaded to our Google Drive gallery within 48 hours after the event. Shortly after being uploaded, we’ll send you a link via email to download the photos directly to your computer. Your guests can access the online gallery and download their photos for free!